Privacy Policy
Rojo Light Therapy Ltd.
Last updated: March 2026
Rojo Light Therapy Ltd. (“Rojo”, “we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy wherever you are in the world. This Privacy Policy explains how we handle personal information in connection with:
- Part A: Our website at http://www.rojolighttherapy.eu (“the Website”)
- Part B: The ROJO LED mobile application (“the App”)
By using either the Website or the App, you agree to the practices described in the relevant section below. If you do not agree, please discontinue use. Questions may be directed to our Privacy Officer via the contact details at the end of this policy.
Part A — Website Privacy Policy
1. What information we collect
When you interact with our Website, we may collect the following personal information:
- Your name and contact details (e.g. email address, phone number, postal address)
- Your IP address and general browsing data
- Feedback, survey responses, and any other information you voluntarily provide
2. How we collect your information
- Information you provide directly (contact forms, newsletter sign-ups, purchases)
- Indirect interaction through social media platforms
- Information from contractors and agents acting on our behalf
- Publicly available sources
3. Why we collect your information
We use your personal information to respond to enquiries, process orders, operate the Website, and comply with legal requirements.
4. International data transfers
As a global ecommerce business, your personal information may be transferred to, stored in, or processed in countries other than the one in which you reside. We take appropriate steps to ensure it receives a level of protection consistent with applicable privacy laws.
5. Your rights
Depending on where you are located, you may have rights to access, request correction, or request deletion of your personal information. To exercise these rights, please contact our Privacy Officer.
Part B — ROJO LED App Privacy Policy
The ROJO LED App is designed with your privacy in mind. It does not collect, transmit, or store any personal information on external servers.
1. Data collection
The App does not collect or store sensitive personal information such as your name, contact details, IP address, or location data.
2. Data stored on your device
The only data the App stores is your light configuration settings (brightness, colour, timer). These settings are stored exclusively on your mobile device and are never transmitted to Rojo or any third party.
3. Permissions
The App requests only the permissions necessary to communicate with your ROJO LED device (e.g. Bluetooth). No permission is used to access or transmit personal information.
Contact Us & Complaints
If you have any questions or concerns, please contact our Privacy Officer:
Website: http://www.rojolighttherapy.eu
We will acknowledge your complaint and aim to resolve it within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant privacy or data protection authority in your country or region. Examples include:
- NZ: Office of the Privacy Commissioner
- UK: Information Commissioner’s Office (ICO)
- AU: Office of the Australian Information Commissioner
- US: Federal Trade Commission (FTC)
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant authority (e.g., Office of the Privacy Commissioner in NZ, ICO in the UK, or FTC in the US).