Shipping & Returns

60 Day Satisfaction Trial & Guarantee

If for any reason you are not satisfied with your light therapy panel, it may be returned to our French warehouse within 60 days of your delivery for a full refund.

When returning a light therapy panel for the reason above, all associated charges, transportation or courier costs will be the responsibility of the customer. The goods will need to be returned fully packaged and in new or like new condition to be entitled to a refund.

Should the unit be damaged or not fit for re-sale, it will be returned to the sender.

Please note that the 60-Day Satisfaction trial does not apply to vertical or horizontal stands, these products are not eligible for returns.

Cancelled Orders and Refund

Full refunds including shipping costs will be available for all goods with major faults/defects as per Consumer Law.

If a purchase order is cancelled prior to dispatch a full refund can be made. Once products are shipped, cancellations are treated as returns as described below.

All returns and associated charges will be the responsibility of the customer unless there are major faults and defects. The goods will need to be returned fully packaged and in new or like new condition to be entitled to a refund.

Refunds are exclusive of transportation and installation or handling charges. You will be liable for all delivery costs incurred.

Disclaimer: All ROJO light therapy products are considered low risk and designed for general health and wellbeing, they are not intended to cure or prevent specific medical conditions, diseases, or prescribe any course of action. The content on this website is for informational or educational purposes only and does not substitute for professional medical advice or consultations with healthcare professionals. Before using our products, a health professional should be consulted, we are not medical professionals, so please contact your GP or health practitioner for medical advice.
Copyright © 2022 Rojo Light Therapy. All rights reserved.
Unlock your Discount
Looks like you are shopping from
United States
Visit our US store
Select your currency
EUR Euro
GBP Pound sterling